Privacy Policy

Effective Date: September 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. What We Collect

  • Account Info: Name, email, and business information when you sign up.
  • Connected Accounts: Information from QuickBooks Online (invoice data) and Stripe (subscription/billing status), only as needed for our service.
  • Usage Data: Basic analytics (e.g., page visits, feature usage) to improve our service.
  • Communications: Email and SMS message logs (not content) for delivery tracking.

2. Security

We use encrypted HTTPS connections for all data transmissions. Sensitive data such as QuickBooks credentials and tokens are encrypted both at rest and in transit. We follow industry best practices to secure your information and restrict access to only those who need it to provide the service.

3. Analytics and Cookies

We use Google Analytics 4 (GA4) to understand usage of our website and improve our service. GA4 may use cookies or similar technologies to collect usage data. No personal information is sold or shared with advertisers.

4. Third-Party Providers

To deliver PayPrompt, we use the following trusted third-party providers:

  • QuickBooks Online (Intuit): Invoice and account data integration
  • Stripe: Payment processing and subscription management
  • Resend: Email and SMS delivery

We only share data with these providers as needed to operate the service.

5. Data Retention & Deletion

If you delete your account, we will delete your personal data from our systems within 30 days, except as required for legal or billing purposes. You can request deletion at any time by contacting support@payprompt.me.

6. How We Use Your Data

  • To provide and improve our service.
  • To send you important notifications (like invoices and reminders).
  • For support and troubleshooting.
  • To comply with legal obligations.

7. Sharing & Disclosure

  • Third Parties: See above for providers.
  • No Sale: We do not sell your personal information.
  • Legal: We may disclose data if required by law.

8. Children’s Privacy

PayPrompt is not intended for children under 18.

9. Service Availability

We aim for high availability, but do not guarantee uninterrupted service. Scheduled maintenance or technical issues may result in downtime.

10. Changes

We may update this policy. We’ll post any changes here and notify you of significant updates.

11. Contact

Questions or concerns? Email us at support@payprompt.me.